Comments on: Buyer Beware! Do not host with HostICan!

By: David

David — Wed, 23 Apr 2008 14:45:09 +0000

I had some of the same stuff happen with them. I have a small blog and I started getting the messages about exceeding bandwidth. I think they are trying to sell you a bigger package. So I finally walked away. I didn’t argue about the money. I was just glad to get away from them.
I went to HostGator. And it is such a difference. It’s amazing.

By: RLvB

RLvB — Mon, 14 Apr 2008 20:35:46 +0000

Wow, sorry to hear it took so long to get your money back!
They gave it to me the moment I asked for it. They seemed glad to be rid of me, actually.

By: Jennifer

Jennifer — Mon, 14 Apr 2008 15:09:28 +0000

Just an update on this…
I have finally received my money back - but with no thanks to HostICan. My credit card company gave it to me. We had a bit of a back and forth with HostICan. Basically it starts out with me sending in my request for a dispute over the charge. I included the basics of my complaint and then HostICan can submit a “defense”. And then I get another chance at a “rebuttal”.

Their best defense was claiming that I was an “abuser of resources” and then they printed out my website post and claimed it as “slander” (??!! LOL! Guys - look up the definition of slander. When it’s TRUE it’s NOT slander.

My rebuttal included a letter from Bluehost explaining they DO in fact monitor resources on my server and I have not been abuser of resources. And then I printed out the VERY MANY websites where people are complaining of these problems with HostICan. It’s funny too because on almost all of them - you’ll find people who work for HostICan whining about how mean everyone is being to them - and how this is somehow proof that we’re all just “out to get them” (?). Maybe if they had these people working on the SERVERS instead of going around to websites trying to do “damage control” for crappy servers and/or monitoring systems - we wouldn’t be having this conversation. Point blank - HostICan has a defective product which they try to cover up and not have to take a hit in their pockets with by disguising their (non-existent) refund policy.

And for all the complaints about Bluehost - I’m sure there are people that have had problems with them. And even maybe at some point down the road I will too… however, the main issue here is that when their service starts to become unsatisfactory - I know I can leave and get my money back without having to go through a four month battle. I’m certainly not defending Bluehost - after my experience with HostICan, I will NEVER recommend a host provider to ANYONE - but at least I know I won’t get screwed like I did with HostICan.

(Oh also - I filed a complaint against them with the Better Business Bureau - but HostICan must have ignored them. So the BBB has closed it and labeled it “closed - unresolved”. So they’re completely useless. This is probably why the BBB has them listed with an “unsatisfactory” rating - and revoked their membership - despite HostICan saying that it’s like that because they didn’t want to pay a membership fee or some such nonsense.)

By: Crazy Penguin

Crazy Penguin — Wed, 12 Mar 2008 19:58:34 +0000

Good luck with Bluehost

Bluehost Blues!

By: jeffld

jeffld — Sun, 09 Mar 2008 22:40:46 +0000

Sorry to hear about the problems that you have experienced with your web host. I’ve never heard of HostIcan, but after reading this, I’ll stay far away.

I use Liquidweb and I have has been very pleased, I just celebrated my one year aniversary with Liquidweb this month.

Another host that I would stay away from is godaddy. godaddy likes to nickel and dime you to death for every service that should be included. I had access to a godaddy account via one of my clients/customers. I cannot imagine having a web host without shell access.

By: Jennifer

Jennifer — Mon, 25 Feb 2008 15:44:52 +0000

@Anjabiz - yeah, I know Bluehost has gotten some bad reviews. As I said, a friend of mine has used them for a long time and had been happy and recommended them. Before I signed up with them - the bad reviews I had read were from some time ago - and my friend said they had cleaned up their act. I figured I’d give them a shot. BLUEHOST at least does give prorated refunds (I DOUBLE and TRIPLE checked this time!) so I figured worst came to worst, I’d just move again. It couldn’t possibly be as bad as HostICan was!! But you will notice that I’m not signing up as an affiliate and I’m not all out recommending them to other people. I don’t think I’ll EVER do that again!

By: Worst ever

Worst ever — Mon, 25 Feb 2008 13:26:39 +0000

HOSTICAN, is the worst company ever. Unreplied answers, shutdown server, access denied, bad support (?) staff, etc, etc, etc. DO NOT WASTE your money. All your comments, are absolute true.

By: AjnabiZ

AjnabiZ — Mon, 25 Feb 2008 11:26:29 +0000

Hello Jennifer,

Bluehost has some negative feedback. You can check this forum for any companies’s reputation

http://www.webhostingtalk.com

Its one of the biggest hosting forums.

I would suggest you also look into ICDSoft, its Support is by far the best. They answer within minutes. I have 3 sites with them and I have been using them since March 2003.

By: Dodgy Host - HostICan? Or Cannot?

Dodgy Host - HostICan? Or Cannot? — Thu, 21 Feb 2008 04:52:05 +0000

[...] are a dodgyhost if the you suck blog posting gets over 100 diggs. In this case, you are [...]

By: RLvB

RLvB — Sat, 16 Feb 2008 07:07:25 +0000

> No idea what HostICan’s problem is.

From what I can tell, this new monitoring software they installed in early January is faulty or misconfigured, taking down people’s sites when their usage is at only 1.8% rather than the 25% stated in the TOS.