I ultimately set up my own equipment and offer hosting as a service now. For 5GB of diskspace, 20 GB Bandwidth, 2 SQL Databases, 20 Email Accounts and 2 Mailing Lists, we charge just $3.99/month, charged yearly.

Feel free to visit our site and let us know if you have any questions.

I beg to differ. My site ran fine the first 30 days, but started getting errors all the time shortly after. Thus, the performance I had during the first 30 days was not indicative of the days afterward. That’s what we call deception.

> And regardless of what one person claims here (and that claim was
> refuted on WHT several times), the logs should show when resources are
> abused.

Web Hosting Talk? Are you referring to the anti-Hostican thread that has become the 4th most-replied shared hosting thread in just under a month? You really think it would get that long unless there was strong evidence against hostican, and unless there are lots of people there sharing the same negative experience?

Here’s the thread, if anyone’s curious to see what it REALLY shows about hostican. You can also see that Hostican’s representative - Captain Marvel - was banned from WHT (post #2).
http://www.webhostingtalk.com/showthread.php?t=667484

Gene works for them, in case you weren’t aware.

@Gene:
> Also, the same person was getting 250 messages a day, which is something
> that isn’t happening if only a handful of people are active on a forum. This
> sort of deceit is pathetic.

I see no deceit. You said that 75-100 people online at any given time should be fine on vBulletin, and that phpBB is actually less resource-intensive. As you have witnessed for yourself, there were only 5-15 people online at any given time, and I was using a stable phpBB installation with no mods.

The 250-posts-a-day figure is completely irrelevant. What’s relevant is the actual CPU load - which the logs confirmed was well below the stated limits.

Anyway, what do you suggest these 75-100 people you mentioned should do all day? You expect them all to post one single post and then leave for the rest of the day, or what?

As well - I never saw the logs - the times I called I was told it was a momentary spike and it shouldn’t mean anything - but then in 2008 they just started taking the whole site down. That is simply unacceptable. Not after I specifically followed their instructions to make it better.

It’s a give and take - they want to charge cheap hosting and give crappy service - that’s fine - but the plain and simple fact is that I should be allowed to go to someone else if its not working for me. I’ve been on bluehost (also shared hosting) and everything has been fine. When this story started getting a bunch of diggs - I even called them to ask if I was having any CPU problems and they said they couldn’t see ANY REASON why there would be a problem. So it’s not a shared hosting problem in general - it’s a HOSTICAN SHARED HOSTING problem. (And if Bluehosts CPU restrictions are tighter than HostICan - all the more reason for asking what happend on Hostican servers since everything has been fine since moving to bluehost)

You can call it semi-legal nit-picking. I call it deceptive advertising. Either way - this isn’t a host you can trust.

The attempt to refute the 30-day satisfaction guarantee is just semi-legal nit-picking.

What’s more, HostICan’s CPU and RAM restrictions have NOT changed, despite some claims to the contrary. They are, in fact, more generous than Bluehost.

And regardless of what one person claims here (and that claim was refuted on WHT several times), the logs should show when resources are abused. Also, the same person was getting 250 messages a day, which is something that isn’t happening if only a handful of people are active on a forum. This sort of deceit is pathetic.

All this crap about someone who couldn’t get dedicated service on a $7.95 shared account. Give me a break.

Gene

Indeed, most of the sites affected appear to be on esc06.hostican.com and esc10.hostican.com.

> The bottom line of this argument is, it’s $7/month and you are sharing
> that box with 600+ domains. What do you expect for that price?

I expect them to not take my site down for breaking the CPU restrictions when the logs say I didn’t violate them. I also expect to be able to run a forum with 5-15 people on it when the support staff says I’m supposed to be able to run a forum with 100+ people on it, especially when I run software that the support staff recommends because, as they say, it’s not very resource-intensive.
Out of my last 6 support tickets, 5 were ignored completely and 1 was answered only after 4 days. From a company that boasts 24/7 support, I expect something better than that.